Итак, я взял за шаблон письмо
Exelero:
Hello.
I have ordered а model from your shop. Invoice number: . It is the 1/100 MG Hi-Nu Gundam (
http://www.hlj.com/product/BAN948832).
The problem is that I broke
деталь юбки (.
This detail must be in the block "L" L15 (2 pieses) and L16 (1 piese).
(sorry, I don't know how this blocks of details are called exactly)
Here a scan of instruction
Прилеплю картинку, кот выложил выше.
I am very upset, as it is one of my favourite models. And earlier work with your shop was excellent. I hope probably to find the problem decision. If it is possible - to send a details "L15 ( pieses) and L16" or block "L".
I expect your answer,
Best regards,
Valentin.
Как то так) Если что непрально исправьте меня)