Additional Info Needed - Anime Corner Order ******
От кого: "Jamie Brown"<jamie@animecorner.com>
Кому: email
Сегодня, 17:46
Svetlana,
Hi!
We have an order on hold for you! Unfortunately we cannot ship it until
we have your ID. Please let me know if you are still interested in
purchasing the items or if you would like me to cancel your order.
Due to our policy regarding international credit card orders, you will
need to provide proof of ID before we can ship your order. You will only
need to do this one time, as we will keep your information on file for
future orders.
We will need the following information:
1) A photocopy/scan of your ID (Drivers License, passport, etc.)
2) A photocopy/scan of 'BOTH' sides of the credit card you are using for
payment.
Please fax this information (include your name and/or order number) to:
1-304-725-3587 (US Fax number)
Or mail it to us via airmail to:
Robert's Anime Corner
Attn: 'Your Order Number'
P.O. Box 4277
Winchester, VA 22604-2477 USA
Or E-Mail it to:
jamie@animecorner.com
Your order will be held until this information is received.
As much as we hated to do it, because of recent fraudulent orders placed
from international destinations, we may now require proof of
identification from customers paying with credit card for any order
shipped internationally.
This is to ensure that you are actually the credit card holder, and we are
shipping the order to the correct person.
Please include your name and/or order number on all pages of any
documentation that you send us.
I sincerely apologize in advance for the inconvenience, however, we have
lost several thousand dollars to fraudulent international orders - because
we tried to make it easy for international customers to order, the
criminals seemed to target us more frequently.
Thank you very much for your consideration and your business!
Jamie
Customer Relations
The Anime Corner Store