Due to technical failure of the cargo transit facilities at Gaulle Airport in France, Japan Post suspends acceptance of SAL packages destined to the following countries, Algeria, France, Gibraltar, Netherlands, Spain and Ukraine.
From 15th of Dec, Mandarake also temporary suspends orders from these countries with SAL shipping option. If you already placed orders with SAL, we will be switching them to EMS option instead.
SAL small packet and International Postal Parcel SAL are not available until the service is resumed.
We apologize for any inconvenience this may cause.
Due to technical failure of the cargo transit facilities at Amsterdam Airport in Netherlands and Charles de Gaulle Airport in France, packages to the following countries may be delayed:
Bahrain, Brazil, Czech, France, Greece, Kenya, Netherlands, Peru, Spain, Ukraine, and other European countries.
According to Japan Post, there is no knowing when it will be resumed back to normal service.
Since a long delay in delivery is expected, if your order is urgent, please choose EMS for the shipping method.
DHL shipments are unaffected by this issue.
We apologize for any inconvenience this may cause.