http://www.amiami.jp

Thank you for placing an order with AmiAmi.

We are e-mailing you because it has come to our attention that this account has currently had an excessive number of unpaid order cancellations, and as such we would like to remind you of our policy.

As you may be aware, at AmiAmi we have a very clearly stated policy of not accepting order cancellations. However, we do understand that many factors affect our customers’ purchases, and as such we attempt to be as flexible as possible when we receive cancellation requests and even when orders are left unpaid and cancelled as such. When customers order products only to cancel them at a later date it leads to our store receiving more stock than we had anticipated, which greatly increases the possibility of stock remaining unsold at our warehouse. We endeavor to keep our prices as low as possible for our customers, and in order to do that we must keep our overhead costs as low as possible as well. When orders are left unpaid they also prevent other customers from ordering those items during the payment period, which can cause frustration for other customers. Please remember that customers with a large number of unpaid order cancellations (or other cancellation requests) may have their orders cancelled and accounts permanently closed at our store's discretion.

We ask for your understanding and cooperation with regards to these policies.

Best regards,

AmiAmi