Thank you very much for your support of Good Smile Company products.
We're writing to inform you that the replacement parts for your "Nendoroid Snow Miku: Fluffy Coat" order have been shipped on Oct. 9, in accordance with the number of figures that your ordered.
Each set of replacement parts will contain the following items:
・ Mic Stand and Snow Shovel Set
・ Ponytail Joints x 2
・ Hair Ribbon
Please see the following link for more information on the replacement parts that you have been sent:
http://www.goodsmile.info/post/en/3510/
If you cannot remove the ponytail joints from the figure's head, or experience any other difficulty, we ask that you please contact our product support department for further assistance.
Good Smile Company Customer Support
support@goodsmile.jp
We'd again like to offer our apologies for this situation and any difficulty that you experience.
With best regards,
Good Smile Company